Listing Policies

To make sure buyers have a great experience when they buy from you, we've put in place some rules and guidelines for listing items on GarageSaleIt.  Also, find out everything you need to know about what's allowed in listings, as well as information on how to have an easier and more successful selling experience, in our detailed policy guidelines.

1. Frequently Asked Questions

I'm not sure whether the item I'm selling is allowed on GarageSaleit. Where can I learn more?

There are some items that, due to legal restrictions or GarageSaleIt rules, we don't allow or that can only be listed under certain conditions. If you're not sure whether your item is allowed, our Prohibited and restricted items policy has more details on what you can and can't sell.

Why was my listing removed?

To keep GarageSaleit a safe place, sometimes we remove listings that violate our policies. If we remove your listing we'll send you an email to explaining why.

I can't find my listings on the site. What's happened?

If you can't find your listings they may have been removed if they violated one of our policies. However, if you haven't received an email from us about removing your listings, contact us and we will help you out.

2. Images and Text

To make sure you're giving potential buyers an accurate representation of your items, and that you're not infringing on anyone else's content rights, you should write your own descriptions and use your own images.

What is the policy?

When creating listings or product pages, members should write their own description and take their own photos. Buyers like to see images and descriptions that accurately represent an item they are purchasing. 

If you use text or an image that was created by someone else, make sure that you have permission to use the text or image from the rights owner or creator.

Your listing or product page should follow these guidelines.

You should use your own when creating a listing. If you're using someone else's photos and text, make sure you have permission from the rights owner or creator.

Allowed

• Images and text you created yourself

Restricted

You should make sure you have permission from the rights owner or creator before you use the following:

• Images or text copied from websites or internet searches
• Stock photos and text
• Information from product packaging
  • It's usually OK to use information such as measurements, weight or other item specifications that are necessary to describe the item that you simply can't say any other way. However, you should avoid using any other text from product packaging.
• Scans or text copied from catalogues or advertisements

3. No Item Listing

All listings on GarageSaleIt have to offer a physical item. Listings that are blank aren't allowed because they can cause confusion for buyers and increase the risk of fraud.

To help avoid confusion for buyers, want ads, place holders, or offers to trade can’t be listed on our site.

4. Search, filter and browse for products manipulation

It's not allowed to manipulate GarageSaleIt's search and browse experience by adding popular keywords in your listings or deliberately mis-categories your listing to categories that don't have any relation to your items.

To make sure our search results give buyers the best experience possible, it's also important to accurately describe your items, use a clear title, and list in the appropriate categories.

What is the policy?

• Manipulating search results to gain unfair visibility of a listing is not allowed
• Using keywords that are not directly related to the item for sale is not allowed. All the words in the listing need to be accurate and refer only to the item for sale
• If the item is an accessory for or compatible with another item, “fits” “for” or “compatible with” should be stated before the name of the compatible item. However, “fits” “for” or “compatible with” is not allowed before the brand names of jewelry, clothing and accessories, or universally compatible items
• Listings that make comparisons with other products are not allowed
• Listings that promote other listings are not allowed
• Listings can’t include keywords with question marks, as this can be misleading for buyers. If any item details are unclear or unknown, they should be left out of the listing
• Offering a choice of different products in a single listing is not allowed. This includes:
  • Selling different brands or models in the same listing (for example, an iPhone 6 and an iPhone 7)
  • Selling different items with different conditions in the same listing (for example, “new” and “used” items)

5. Item Location

To make sure buyers have a clear understanding of postage charges and delivery times, all sellers must provide clear and accurate information in their listings about where their item is located.

What is the policy?

• Clear and accurate information about where the item is located, including the postcode, city and country from which the item will be sent, must be included in listings
• Item location information must be consistent across all areas of the listing including title, description and item specifics
• A tracking number uploaded after an item has sold must match the dispatch location provided in the listing

6. JavaScript

Active content in listings can create a poor experience by increasing page load times and introducing security risks. That's why it's not allowed in listings on GarageSaleIt.

JavaScript policy overview

Active content such as JavaScript, Flash, plug-ins, and form actions are not allowed in listings. If you include active content in your listings then they may not look as expected and buyer experience may be impaired..

Any attempt to disguise the intention or function of a listing's source code when using JavaScript is a violation of GarageSaleIt policy. Sellers may not manipulate or edit anything outside of the areas designated for member content.

Make sure your listing follows these guidelines. If it doesn't, it may be removed, and you may be subject to a range of other actions, including limits of your buying and selling privileges and suspension of your account.

Not allowed

You can't use JavaScript that:

• Calls remote scripts and pages automatically
• Changes registry entries or otherwise writes to another person's computer hard drive
• Creates automatic pop-ups except for links that open in a new window when clicked on
• Is used to drop or read a cookie on any eBay page
• Loads any binary program on another person's computer automatically
• Launches a song or video when a listing is opened
• Overwrites any area in the listing outside of the item description area
• Manipulates areas outside the listing description, including changing fonts, colours and backgrounds in areas such as GarageSaleIt headers and footers
• Posts to scripts on GarageSaleIt automatically
• Redirects the user from GarageSaleit to another web page, such as using the "replace" script.

7. Links

We don't allow listings to contain links that direct customers to a site other than GarageSaleit.

While there are some exceptions, listings or item descriptions can't contain links that direct customers to any other site.

What is the policy?

• We don't allow store names to be a web address or include (for example) ‘.com', ‘.net', ‘.org' or ‘.edu'
• Videos can't violate any GarageSaleIt policy, such as adult content or offers to buy or sell outside of GarageSaleIt, and must be specific to the listing, such as a product review, demonstration or installation video

Links in a description are only allowed for the following:

• Other GarageSaleIt pages
• Product videos
• Freight shipping services approved by GarageSaleIt
• Legally required information

Why does GarageSaleIt have this policy?

Limiting the use of links that direct customers away from our site helps protect everyone on GarageSaleit from malicious sites and spam. GarageSaleIt has invested a great amount to attract interested buyers and connect them with great sellers, and this policy also helps buyers transact safely on GarageSaleIt.

Activity that doesn't follow GarageSaleIt policy could result in a range of actions including for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.

8. Third party Endorsements

To make sure buyers can't be misled by endorsements that can't easily be verified, we don't allow the use of third-party statements or logos that vouch for a seller's 'reputation' or 'trustworthiness' in GarageSaleIt listings. 

9. Activity that does not follow these Policies

Activity that doesn't follow GarageSaleIt policy could result in a range of actions including for example: administratively ending or cancelling listings, hiding or demoting all listings from search results, buying or selling restrictions, and account suspension. All fees paid or payable in relation to listings or accounts on which we take any action will not be refunded or otherwise credited to your account.

10. Why does GarageSaleit have these Policies

These listing policies helps buyers quickly find what they are looking for every time they use GarageSaleIt. Clean search results improves buyer trust, increases purchasing, and results in buyers coming back to GarageSaleit for future purchases.